LEGAL

The website is operated by the following business. This information must be accurate and kept up to date.

Add other business disclosures required by the operator's legal form, jurisdiction and activities.

Controller: [email protected]. This business is responsible for the personal data described here, unless a different arrangement is accurately specified.

Information we process

SnusVision processes only cart data and order-related (order ID, customer e-mail & products) data. Data related to payment, sensitive data and other misc. data are handled by Stripe.

Purposes and legal bases

• Orders and delivery: SnusVision collects shipping address, name, phone number and email with the sole purpose of contacting and reaching the customer / delivering products, if applicable.
  All data is being handled thru Stripe.
• Security and fraud prevention: All data collected is processed thru Stripe. SnusVision website keeps data of: order ID, products ordered, email of buyer

Service providers and recipients

Where necessary and lawful, information may be shared with Stripe. Data available is: buyer's address, phone number, E-Mail, name. SnusVision doesn't keep records of payment details.

Data retention

Data is only being kept until the buyer receives his package + 14 calendar days.

Your rights

Depending on the circumstances, individuals may have rights to access and rectify data, request erasure or restriction, object to processing, receive portable data, and withdraw consent where consent is the legal basis. These rights are subject to applicable legal conditions and exceptions.

Requests can be sent to [email protected]. Individuals may also complain to the competent supervisory authority. In Slovakia, this is the Office for Personal Data Protection of the Slovak Republic .

Automated decisions

No automated decisions are available.

Privacy contact

[email protected]

Seller: SnusVision.
Effective date: 26.10.

Scope

These terms concern purchases made through snusvision.eu.

Products and availability

All products are displayed on the website with accurate pricing, descriptions and images. These products and product images are sourced from retailers.

Prices and taxes

Prices are shown in EUR (€). Delivery charges are not included.

Contract formation

Customer is contacted via phone number and/or e-mail when order has been created, shipped. Any shipping issue is immediatelly addressed.

Statutory rights and liability

These terms do not remove mandatory consumer rights. Any limitation of liability must be lawful and appropriate to the actual business and jurisdiction.

Checkout information

Handled by Stripe. Price is calculated with "product * amt" or "product + product", depending on variation.

Payment processing

Payments are processed by Stripe Payments under its applicable terms and privacy notice.

Confirmation and records

Order confirmation is generated by Stripe and directly sent to user's E-Mail.

Delivery

Destinations: European Union.
Methods and prices: Post, prices are calculated in EUR, later converted to local currency, if applicable.
Estimated delivery: Varies per zone.

All delivery updates are handled by E-Mail "[email protected]"

How to contact us

Send complaints to [email protected]. Include the order reference and a description of the issue. Do not send unnecessary sensitive personal information.

Complaint handling

All complaints are to be addressed within 5 working days.

This website uses cookies. Cookies are only used to capture shopping cart items to prevent loss of data.

Technologies used

• Strictly necessary: CartPlugin by byDenve-Solutions. Lifetime of 14d.

All compliant with Slovakia's law.

For order, policy or website questions, contact:

• Business: SnusVision
• Email: [email protected]
• Privacy requests: [email protected]